Is the problem with the network or the equipment? If the broadband speeds you are getting are far below the original estimate your provider gave you, you might be protected under the voluntary Code of Practice that applies to most internet service providers. If you bought your phone/broadband service online or over the phone and change your mind about your contract, you can cancel the service up to 14 days after you enter the contract. You can also read our practical tips for improving your broadband speed.
#How to detect wireless interference with your phone how to
They should be able to offer advice on how to improve your service. If you believe any of the above could be the cause of your problems, contact your provider. Increasing the number or thickness of walls between the router and the devices that you use could also affect your broadband speeds. Reducing the number of obstacles between your router and computer will give you a better wireless range.Ĭarrying out building work. Try to place your router on a table or shelf rather than on the floor. Keep your router as far away as possible from other electrical devices, as well as those which emit wireless signals (such as cordless phones or baby monitors). Halogen lamps, electrical dimmer switches, stereo or computer speakers, fairy lights, TVs, monitors and AC power cords have all been known to affect routers. They should be plugged into every phone socket you use in your home.Īdding new electrical devices. Microfilters look like little white boxes and split the phone and broadband signals so that they don't affect each other. Tangled and coiled cables can also affect speeds. If you have to use an extension lead, use a new, high quality cable with the shortest possible length. Extension leads can cause interference which lowers your speed.
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Putting in a telephone extension lead or changing your wiring. Simple changes around your home can affect the speed of your broadband connection.